The Kenya National Examinations Council usually allows thirty (30) days after the date  of release of the results/certificates for candidate(s) or institution(s) to raise any query arising from the released examination results/certificates.

KCSE 2020 results will be released today. This definitely means that anyone with queries concerning the results or names on the certificate has up-to 10th June, 2021.

It is important to note that queries about examination results/certificates must be made through the Heads of Schools/Institutions and the Sub County Directors of Education.

READ ALSO: How to check KCSE 2020 results via KNEC SMS code,online KNEC portal

In a bid to avoid penalty, one must ensure that the appeal documents reach KNEC not later than thirty (30) days after the release of the examination results/certificates.

Here are queries that KNEC can respond

Type Of QueryDefinition
Query on Order of NamesQuery arising as a result of a candidate’s order of names having been incorrectly captured.
Query on Misspelling / Incorrect capture of Names / InitialsQuery arising as a result of a candidate’s name(s) / initial been mispelt / incorrectly captured.
Query on Incorrectly captured / missing GenderQuery arising as a result of a candidate’s gender having been incorrectly captured / missing.
Query on Incorrectly captured / missing Year of ExaminationQuery arising as a result of the year of examination having been incorrectly captured / missing.
Query on Incorrectly captured or Missing Mark / GradeQuery arising as a result of a candidate’s marks / grades which are missing / incorrectly captured.
Query on Incorrectly captured or missing Subject / Paper /Under Protest CasesQuery arising as a result of a candidate’s paper / subject having been incorrectly captured / missing.
Query on Incorrectly captured / missing Index NumberQuery arising as a result of a candidate’s index number having been incorrectly captured/ missing.
Query on Recovery of CertificatesQuery arising as a result of any of the following:

  1. Incorrect capture of details of a candidate (name, index number)on a certificate
  2. Incorrect capture of details of examination centre where candidate sat examination (examination centre code / name,)on a certificate
  3. Incorrect capture of year of examination on certificate
  4. Wrong photograph pasted on a certificate
  5. Misprinted / poorly printed certificate
  6. Certificate not dispatched to examination centre
Query on Pending Results due to registration issuesQuery arising as a result of pending of a candidate’s results because the candidate did not provide the required details of previous KNEC examination at the time of registration.
Query on Pending Results due to suspected examination irregularitiesQuery arising as a result of pending / withholding of a candidate’s result because of suspected involvement in an examination irregularity
Query on Recovery of Results slipsQuery arising as a result of any of the following:

  1. Incorrect capture of details of a candidate (name, index number) on a results slip
  2. Incorrect capture of details of examination centre where candidate sat examination (examination centre code / name,)on a results slip
  3. Incorrect capture of year of examination on results slip
  4. Misprinted / poorly printed results slip
  5. Results slip not dispatched to examination centre
Query on incorrectly captured or missing Examination Centre Name /CodeQuery arising as a result of a candidate’s examination centre name or code having been incorrectly captured / missing.
Query / Appeal on Cancellation of ResultsQuery arising as a result of cancellation of a candidate’s results in a subject / entire examination

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